
Protect your brand assets
By
analyzing customer relationships, you
develop powerful insights into brand power
and strength.
This
evaluative process will give solid
direction on brands that should be protected,
brands that should be improved, and brands
that can be consolidated.
The overall goal is to identify assets
in your portfolio:
Brands that have strong structural integrity
(strong identity, content, relevance, and meaning)Brands that are strongly bonded to customers and enjoy productive relationships
Brands that dominate a landscape of similar competitors
Brands that are productively, competitively and effectively managed
Brands that can expand to accommodate new customers, new prospects and new channels.
As you explore your portfolio, brand assets will reveal themselves.
Look for relationships so powerful, so productive and so profitable that any kind of change would be foolhardy.
Look for customer loyalty and affection so intense that it translates into passionate bonding and persuasive advocacy for your brand.
Look for brands that perform functionally, but fail to connect on any kind of emotional level. These flat, shallow brands are prime candidates for consolidation.
Understanding brand relationships, the degree of bonding by customers, and your expansion potential provides solid material for decision making.
Next, what criteria to use for consolidation?
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Even if
they do the same job and share
similar customers and prospects,
all
brands are not the same.
Know what makes them different
and how